The annual report on the quality of experience of the services offered by mobile operators in mainland France has just been published by the specialized firm Qosi. This document is intended to report on user experience on 2G, 3G and 4G networks marketed by operators during the year 2020.

This study is based on feedback from 42,000 contributors spread across 20,000 municipalities in France. And the results reflect a growing disparity of situations, whether in the countryside or in the city. By 2020, 23% of metropolitan municipalities will have a low-quality 4G network, with the vast majority of flows below 10 Mb/s. Worse still, 3% of the municipalities surveyed do not have any usable data network... 95% of these municipalities are located in rural areas.

Nevertheless, it should be noted that the quality of service of mobile networks is constantly improving, both in the city and in the countryside. In terms of downstream speeds, for example, Orange is one step ahead of its competitors in 2020, with the best average speed at national level. The incumbent operator is followed by SFR, then Bouygues and finally Free.
Despite widespread improvement, this is still not enough to widen the yawning gap that now separates rural and urban connections.

Take the case of Orange. Even by improving its downstream speeds by 10 Mb/s in all geographical areas, this is still not enough to close the gap between the quality of service observed in rural and urban areas. The operator is thus the one with the greatest disparity in speeds between the different strata of the population.

Conversely, Free is progressing uniformly throughout the country, making it the operator offering the most consistent quality of service.

The same applies to upload speeds. Orange has the best average upload speed in France. But the difference in treatment will remain significant depending on whether users are in urban or rural areas. In spite of this, the incumbent operator has established itself as the operator offering the best speeds for all population strata. Next comes Bouygues Telecom, followed by SFR and then Free.

This territorial divide is logically reflected in the results of the quality of service offered by operators on web browsing. At the national level, the proportion of pages displayed in less than 10 seconds is 92% for Orange, 89% for Bouygues Telecom and SFR and 86% for Free. Here again, rural areas are down 5 to 10 points compared to urban areas. This is enough to push operators to redouble their efforts to finally hope to bridge the digital divide in 2021.

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Source : ZDNet

In order to make fiber available by 2025 for 100% of premises in France, the government has decided to release an additional 570 million euros.

This sum will notably concern the Réseaux d'Initiatives Publiques (RIP) to offer fiber everywhere in rural areas. An initial budget of 420 million euros will be allocated to 12 RIPs, including those in Auvergne and Brittany. Auvergne alone will be entitled to 123 million euros to create 267,000 fiber outlets, i.e. additional individual connections.

The remaining 150 million euros will arrive a little later. The State has indicated that the details of this sum will be shared during the summer.

Mobile coverage is also being discussed. While three quarters of France is currently covered in 4G by Orange, SFR, Bouygues Telecom and Free Mobile, 2,000 additional masts will be installed over the next two years. They will join the 580 existing pylons. In total, the operators will install some 10,000 masts.

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Source : KultureGeek

In July 2020, Free approached the Arcep, asking it to specify the conditions of access for market players to SFR's FttH network in less dense private initiative zones (AMII). Iliad's subsidiary demanded that SFR's tariffs for access to the terminal part of its network be regulated, limiting any increase to the indexation provided for in the mutualization contract between the two operators and making any change beyond this scale subject to the signature of a rider "negotiated in good faith".

This is a hot topic, because already last April, the Arcep said it was ready to put the "points on the i's" in the issue of the increase in connection rates to SFR's fiber network in private areas. In fact, the Authority had already demanded from the mark with the red square the cancellation of the increase in its tariffs in force since the beginning of the year 2020 after having been seized by Bouygues Telecom last winter.

Free, which therefore demanded the revision of the co-financing rates demanded by SFR, in the AMII zone, so that they do not exceed €5.12 per line and per month (or €513.6 per line for the non-recurring rate) for a co-financing up to 20%.

This request was accepted by Arcep, which asked SFR to adjust its tariffs in the AMII zones but also in the AMEL zones. The Gendarme des Télécoms justifies this position by stating that SFR's infrastructure branch "has not produced any specific elements that would allow it to understand its costs" and believes that increases in access tariffs must "be justified by cost elements".

As in the dispute between Bouygues Telecom and SFR, the Arcep has enjoined the brand with the red square to return to its co-financing rates applied before February 2020. However, it has the possibility of adjusting them in a much more modest manner by means of an amendment. This decision was eagerly awaited by certain players in the sector, for whom the survival of the principle of sharing the terminal part of the Orange and SFR fiber networks, in force since 2008, was at stake.

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Source : ZDNet

Free was lagging behind when it came to activating IPv6 support on the mobile, but that has now changed. Indeed, a new option has appeared in the Free Mobile subscriber area allowing to activate it.

The transition to IPv6 has been a long-standing issue for operators since the shortage of IPv4 addresses has been felt for several years. The use of the new IP address standard solves the problem; the new protocol has an almost unlimited stock of IP addresses attributable to devices.

At the beginning of December, the Arcep updated its barometer of the IPv6 transition in France. Bouygues is doing well in this respect, with 87% of Android customers and 98% of iOS customers IPv6-enabled. Second came Orange with 35% on Android and 60% on iOS, while on SFR, only 0.2% of Android customers had activated IPv6. Free was last, as IPv6 activation was simply not available for the ISP's mobile clients until then.

While Free has been a poor performer on cell phones, the operator is catching up on fixed Internet networks with 99% of its customers having an IPv6-enabled connection. Next comes Orange with 75%, followed by Bouygues at 28% and SFR at 1.6%.

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Source : ZDNet

Despite the shortage of IPv4 addresses, the Arcep draws a mixed picture of the transition to the IPv6 network protocol. In its annual barometer, the gendarme des Télécom notes the progress made by operators in the fixed-line sector, in particular Free, and to a lesser extent Orange. While both have high rates of IPv6-activated customers, SFR appears to be lagging behind, while Bouygues Telecom must accelerate its efforts.

In the mobile sector, Bouygues Telecom has made the most effort, followed by Orange. As for SFR, they are working twice as hard to catch up, while Free Mobile has still not begun the transition.

However, it is the rate of mail hosting that alarms the Arcep the most. Indeed, only Google stands out with more than 95% of domain names in IPv6 for mail servers.

Today, France would rank tenth in the world Top 30 in terms of IPv6 usage rate. It would rank fifth, behind Belgium, Germany, Greece and Switzerland at the European level.

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Source : 01Net

The fixed market regulation project concocted by the Arcep, already approved by the Competition Authority, has also just been endorsed by Brussels. Composed of two parts, it specifically concerns Orange for one part and all the players for the other.

One of the main objectives is to encourage Orange to put an end to copper and therefore to ADSL as quickly as possible so that it is not tempted to prolong the "rent" of the copper network. The incumbent operator will thus no longer have the right to open new copper access in buildings where the four major players are present in fiber optics. It will also have to more easily connect businesses and homes far from its network on demand, in order to fill the holes in the coverage racket and increase the rate of FttH adoption.

The telecom policeman has set another goal to contain Orange's dominance in the enterprise market. Indeed, all ISPs using its shared fiber to offer commercial offers to individuals will now also be able to do so for businesses.

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Source : 01Net

Altice, via its SFR FTTH branch, entered into exclusive negotiations a year ago to acquire 100% of the wholesale operator Covage.

The Association of Alternative Telecom Operators was quick to express its concern, because this merger was not "without raising profound questions about the preservation of an already fragile competitive intensity in the business and local authority market".

The European Commission "has cleared under the EU Merger Regulation the proposed acquisition of Covage by SFR FTTH, a company jointly controlled by Altice, Allianz and Omers. The clearance is subject to full compliance with a series of commitments offered".

Two commitments are made by SFR FTTH:

• "The sale to a suitable purchaser of 25 subsidiaries and assets corresponding to Covage's "optical local loop"" business in the territory of 30 public institutions. These subsidiaries and assets consist of FttO networks and represent in total approximately 95% of Covage's FttO business.
• "The offer of a transitional service contract, including access to all assets and services required to operate the divested business under competitive conditions for a period of time allowing SFR FTTH to become fully independent".

In conclusion, the Commission states that "the final commitments address the competition concerns identified by the Commission with respect to the acquisition of Covage by SFR FTTH and have been substantially improved following comments provided by market participants. The Commission has therefore concluded that the proposed transaction, as modified by the commitments, no longer raises competition concerns".

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Source : Next Inpact

Based on an October U.S. report referring to the 3.7-3.9 GHz band used by 5G, the French Civil Aviation Authority (DGAC) is concerned that the first 5G antennas could disrupt guidance systems inside aircraft. Indeed, this would create a "major risk" for aircraft radio altimeters that also rely on these frequencies. This system is the only device on board aircraft to be able to measure their distance from the ground or other obstacles. Philippe Barnola, Deputy Director at the DGAC, specifies that "Complementary technical analyses are underway to ensure the compatibility of these 5G stations with the needs of civil aviation".

And this is particularly disturbing for operators, who explain that they were informed of the problem once the frequencies were paid for. Now they fear delays in the deployment of 5G.

While operators will initially focus on city centers, they fear that they will not be able to cover more or less wide areas around airports in the future. And this could concern cities in some cases, such as those around Roissy or Orly airports.

The operators have therefore decided to write to the Secretary of State for Digital and Electronic Communications. For its part, SFR is threatening not to pay the first installment it owes the State for frequencies. While Bouygues Telecom wants to be compensated "in proportion to these new constraints".

In the office of the Secretary of State, they want to reassure themselves: "In Germany everything is going well, there is no reason why it should be any different in France". The protection zones around airports will be adapted for 5G, for example. Work has also been launched at the European level.

The same applies to the National Frequency Agency (ANFR). "In the end, there will be a delay of a few weeks or even months on a limited number of antennas near airports [...] There will be no sustainable exclusion zones. French airports have 2G, 3G and 4G. They will also have 5G."

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Source : Kulture Geek

Grégory Rabuel, CEO of SFR, announced the launch of the 5G in Nice on the evening of November 20th at BFM Business. Just over 50% of the city will be covered by this new generation mobile network.

While Montpellier, Bordeaux, Nantes, Marseille and Greater Paris will be the next cities to be covered in 5G by the operator, other municipalities are calling for a moratorium on this technology.

SFR also unveiled its commercial offers for the general public and businesses. For their part, Orange and Bouygues Telecom have communicated their offers to the general public but without announcing their coverage plan. Free talked about a launch in "the coming weeks".

While operators have been able to use their 5G frequencies since November 18th, they are still subject to administrative procedures related to technical authorizations to be filed with the ANFR and requests for information from city halls.

However, several mayors who are environmentalists or left-wing mayors, such as in Lille and Grenoble, have declared that they are in favor of a moratorium until the publication of a report from the ANSES, scheduled for spring 2021.

In the capital, the Paris council voted to create a citizens' conference on 5G, while part of the public is wary of the health and environmental effects of electromagnetic waves.

Even though 5G promises to offer up to 10 times faster throughput in the long term; above all, operators are counting on its launch to manage the increase in traffic and avoid saturation of their mobile networks.

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Source : Le Parisien

After ten months of proceedings, the Arcep ruled in favor of Bouygues Telecom regarding the wholesale prices charged by SFR FTTH to other national or regional operators. The latter are grafting themselves onto SFR's optical fiber network in the countryside in order to be able to offer this technology in areas where their own networks are less developed.

The Arcep was seized last January by Martin Bouygues' operator, after a price increase on the SFR side. Indeed, to access a "package" of SFR lines, operators had to pay 5.80 euros per line and per month, compared to 5.48 euros for Orange. Line rental prices had increased to 16.40 euros per month and per line.

SFR FTTH was able to increase its prices because, when it comes to optical fiber, only Orange's rates are regulated. For its part, Bouygues Telecom demanded two things: a return to the rates in effect before the February 1, 2020 increase and a reduction in line rental prices, with a range of 12.20 euros to 13.20 euros.

The regulator ruled in its favor on these two issues. SFR will therefore have to offer Bouygues Telecom an amendment to the contract to restore the old rates within one month. As regards line rental, SFR is required to propose a new tariff to Bouygues not to exceed 13.20 euros per month and per line.

This is a real setback for SFR, which by the end of 2018 had sold half of its fiber optic network in the three-fund campaigns. The latter had paid a very high price for this asset, no doubt enticed by the promise of high and long-term rental revenues.

But two years later, the operator had to lower its prices. In addition to this, Free has also filed a complaint with the Arcep on the same subject.

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Source : Les Échos

Arcep takes stock of the 4G mobile coverage of the metropolis. The Telecom gendarme estimates that the territory is today 96% covered by at least one operator and 76% covered by all operators.

Within the framework of the New Mobile Deal, "2,066 zones have been identified by the local authorities. ...] To date, 462 new sites are providing voice and SMS services with "good coverage" thanks to 3G and very high-speed mobile broadband (4G) in areas that have been identified and prioritized by the local authorities," the regulatory authority points out.

Operators' commitments/obligations are also verified by Arcep. Identified by an order dated July 4, 2018, 445 sites were to be implemented by October 9, 2020. Assessment: "403 of the 445 sites have been commissioned, i.e. nearly 91%. ...] The causes of the delays in bringing the other sites into service are currently being analyzed" by the regulator's services.

"Arcep welcomes the good progress of the Mobile New Deal, thanks to the mobilization of operators, local players and public authorities. The Authority will ensure that the operators fully respect all the commitments they have made," concludes Sébastien Soriano.

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Source : NextInpact

To ensure the quality of fiber deployment, the government will launch a mission to monitor FttH deployments.

The most visible aspect of the degradation of the state of fiber networks is in some street cabinets. The model of entrusting the connection of subscribers to Internet service providers, in a relationship of subcontracting to network operators, is regularly blamed for these setbacks. And the various protagonists are still struggling to come to an agreement to put an end to the mess.

Some observers also point to the original choice to move the points of pooling as close as possible to residential or professional premises, to the detriment of a more centralized and therefore more secure architecture.

But beyond the state of the cabinets, the upstream part is also in the sights of this major control operation that the government intends to launch.

Indeed, the initiative is based on a set of alerts, notably concerning the undersizing of transport cables. In some places, the amount of lightpaths available would be insufficient to serve all users.

There are also concerns about imported fibre optics, which do not appear to be fully satisfactory.

The vulnerability of fibre networks to climatic hazards also explains this renewed vigilance.

The objective stated in the mission letter of this monitoring operation: "to better secure deployments and operating conditions on public-initiative networks" (RIP). And to find "remedies" for potential problems identified.

Fiber networks deployed by operators using their own funds, in very dense areas or in less dense areas of private initiative (AMII in particular), would therefore be excluded from the scope of this monitoring mission.

Will it be a matter of leaving it up to the operators to ensure the proper functioning of their own network, while the State would only do so on RIPs, where public funds have been committed?

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Source : DegroupTest

The Italian government has just vetoed, for the first time, the signature of an agreement between the operator Fastweb and Huawei for the supply of 5G network cores. This decision suggests that Italy may reconsider its position regarding the presence of Huawei equipment on its 5G network.

Huawei had been selected by Fastweb, the Italian division of Swisscom, as the sole supplier of the core network. A fact that undoubtedly led the government to veto the project.

While other countries such as the United Kingdom and France have already taken decisions to eventually ban Huawei's access to 5G networks, Italy had not yet taken a decision to do so. However, some people close to the government or actors in the industrial world claim that Rome is in fact taking a pro-American line on 5G. Companies using Huawei equipment for their 5G network are subject to restrictions on remote interventions to solve technical problems and an extremely high security threshold.

In order to be able to withdraw if Rome imposes too costly conditions in exchange for its green light, Italian telecom companies have included exit clauses in their contracts with Huawei on 5G. Telecom Italia (TIM) even went so far as to exclude Huawei from a tender for its 5G core network. The Italian government could therefore review its position regarding Huawei's role in 5G and in particular for the core network part.

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Source : L'Usine Digitale

The wholesale operator, which took control of Kosc in the summer of 2020, is now preparing to relaunch it. And Kosc's rebound is bound to be closely scrutinised by the various players in the sector.

David El Fassy, the CEO of Altitude Infrastructure - now renamed Altitude Infra, explains, "For us, the acquisition of Kosc is an unprecedented opportunity to expand our client base in areas other than those where we have traditionally operated, particularly in AMII or urban areas. [...] After beating Kosc's order record in September, we now wish to enrich its catalogue of addressable FttE and FttO products, on which Kosc has not had a strong presence until now". Other objectives include the development of Kosc's coverage in SFR's AMII zones, with the eventual ambition to push for full unbundling of the wholesale operator.

Altitude Infra wants to make Kosc's API the most complete aggregator of telecommunications infrastructures, both for its major accounts (such as OVH) and also for VSEs. Indeed, the latter constitute the most important economic development basin of the corporate telecoms market.

To achieve this, the wholesale operator is planning a massive investment of 100 million euros over five years in Kosc. Xavier Grossetete, who has been working for Jaguar Network since 2017, has been appointed sales director and will be responsible for boosting the recruitment of new customers.

"With Kosc, we are becoming the operators' one-stop shop, with coverage throughout the country," says David El Fassy, confirming his intention "to invest and have a long-term influence on the fibre optics market, but also to develop new offers and services for companies". The plan proposed by Altitude Infra should enable Kosc to return to a positive Ebitda, as well as a turnover of between 80 and 100 million euros in 2022.

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Source : ZDNet

On October 8th, the Paris Court of Appeal ordered SFR to send a letter to certain subscribers informing them that they can unilaterally terminate their fixed Internet access contract. Capital tells us that if the operator resists, it will have to pay 500,000 euros for each day of delay.

This legal procedure was initiated in January 2018 by its competitor Free. Indeed, although a decree has regulated the use of the word fibre since 2016, SFR has continued to maintain a certain vagueness in its commercial offers.

It is also accused of using the term FttB (Fiber to the Building) since, in some cases, its fiber does not go all the way down to the bottom of the building but only into a street cabinet.

Today SFR claims to have 3.1 million end-to-end fibre optic customers (FttH) and 13.8 million lines eligible for Very High Speed broadband.

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Source : 01net